General

What is bitcoin?
Bitcoin is a decentralized digital currency, commonly referred to as a ‘cryptocurrency’, that enables instant payments over the internet. It is the first pe...
Thu, 27 Apr, 2017 at 10:37 AM
What is igot?
igot is a secure platform providing a variety of services based on the state-of-the-art digital currency, bitcoin. Our user-friendly platform is now availab...
Thu, 22 Dec, 2016 at 11:21 AM
How do I sign up for a free account?
Signing up at igot is very simple. The process takes less than 30 seconds and can be done from our homepage www.igot.com or the Sign Up page. Conditions ...
Thu, 22 Dec, 2016 at 11:29 AM
How much does it cost to use igot?
Registration is free. There are no account activation fees or recurring charges – ever. Our transaction fees are as low as 0%. We have a sliding scale fe...
Thu, 22 Dec, 2016 at 11:30 AM
I didn't receive my confirmation email, what do I do?
If you have not yet received your confirmation link, please check your spam or junk folder. Alternatively, you may request a new activation link from here.
Thu, 22 Dec, 2016 at 11:30 AM
How do I set my preferred currency?
We currently support 10 currencies: USD, KES, EUR, AED, INR, AUD, GBP, NZD, HKD, and SGD. To set your preferred currency, please follow these steps:   ...
Thu, 22 Dec, 2016 at 11:31 AM
Is my personal data safe with you?
Absolutely! igot has invested a lot of time, resources and money into keeping your data safe. We use military grade security to encrypt all personal infor...
Thu, 22 Dec, 2016 at 11:31 AM
How do you protect my account from intruders?
In order to keep your account access safe, igot has implemented 2-factor authentication.  2-factor authentication allows us to give you that extra layer...
Thu, 22 Dec, 2016 at 11:34 AM
Is my bitcoin safe with igot?
igot takes extra precautions to ensure bitcoin holdings are safe. To begin with, we store over 95% of customers’ bitcoin offline. These ‘cold storage’ devic...
Thu, 22 Dec, 2016 at 11:35 AM
Do you provide advice on bitcoin trading?
We do not provide any bitcoin trading advice to our members. igot merely provides the exchange platform via which you can buy, sell, send and receive bitcoi...
Thu, 22 Dec, 2016 at 11:35 AM